Privacy Policy

Last Updated:05.11.2024

1. Introduction

Welcome to berufsberatung.ltd (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website berufsberatung.ltd (the “Site”). Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Data Controller

We are the Data Controller responsible for your personal data as defined under the Swiss Federal Act on Data Protection (FADP).

3. Types of Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: Name, email address, and other contact information you provide.
• Credentials: Username and password.
• Usage Data: Interaction with the Site.
• Transactional Data: Payment information through NowPayments.io.
• Communication Data: Emails sent to and from our support team.
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies.

4. How We Collect Your Data

We collect your data through the following methods:

• Direct Interactions: When you register on our Site, fill out forms, or communicate with us directly.
• Automated Technologies: As you interact with our Site, we may automatically collect Technical Data via cookies, server logs, and other similar technologies.

5. Purposes of Data Processing

We process your personal data for the following purposes:

• To Provide Services: Facilitating your use of our career counseling services.
• Communication: Responding to your inquiries and providing customer support.
• Account Management: Managing your user account and access to the Site.
• Payment Processing: Handling transactions through NowPayments.io.
• Compliance: Meeting legal obligations under the FADP and other applicable laws.

6. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes.
• Performance of a Contract: Processing necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Processing based on our legitimate interests, provided they are not overridden by your rights and freedoms.
• Legal Obligations: Compliance with legal requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

• Account Data: Retained as long as your account is active or as needed to provide services.
• Transactional Data: Retained for accounting and compliance purposes.
• Communication Data: Retained as needed for customer support and legal obligations.
• Cookies: Typically retained for the duration specified in the cookie settings or until you clear your browser cookies.

8. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors that provide services to us, such as payment processors (NowPayments.io), email service providers (Mailgun), and AI service providers (OpenAI.com).
• Legal Authorities: When required by law or to protect our rights.

Third-Party Services:

• NowPayments.io: Facilitates cryptocurrency payments. We ensure that they adhere to strict data protection standards.
• Mailgun: Manages email communications. They process data based on our instructions and comply with applicable data protection laws.
• OpenAI.com: Provides AI and machine learning services to enhance our Site's functionality. We ensure that they adhere to strict data protection standards and process data based on our instructions in compliance with applicable laws.

9. International Data Transfers

Your data may be transferred to and maintained on servers located outside Switzerland. We ensure that any such transfers are compliant with the FADP by implementing appropriate safeguards, such as standard contractual clauses.

10. Your Rights Under the FADP

You have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain conditions.

To exercise these rights, please contact us at berufsberatungltd@gmail.com.

11. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls and regular security assessments.

12. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and analyze usage patterns. You can control the use of cookies through your browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: berufsberatungltd@gmail.com